WordPressプラグイン「Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System」に不適切な認証の脆弱性(CVE-2026-19806)
概要
WordPressプラグイン「Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System」に不適切な認証の脆弱性が確認されました。
バージョン 1.4.52 以前に影響があります。
修正版 1.4.53 への更新が推奨されます。
脆弱性の基本情報
| 脆弱性ID |
CVE-2026-19806 WF-188f7c1d-e8ad-4114-9aa4-c3e8b51c5f2c |
|---|---|
| 脆弱性の種類 | 不適切な認証 |
| 危険度 | 高 |
| CVSSスコア |
8.8(CVSS v3.1) CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H |
| 公開日 | 2026年8月31日 |
| 更新日 | 2026年9月1日 |
影響を受ける製品
| 製品 | 影響を受けるバージョン | 修正版 | 出典 |
|---|---|---|---|
| WordPressプラグイン「Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System」 |
1.4.52 以前 | 1.4.53 | Wordfence Intelligence |
推奨対応
- WordPressプラグイン「Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System」を修正版 1.4.53 またはそれ以降の公式最新版へ更新してください。
情報元の原文
Wordfence Intelligence
Support Genix <= 1.4.52 - Authenticated (Subscriber+) Authentication Bypass to Administrator Account Takeover via 'p' Parameter Forged Guest Token
The Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System plugin for WordPress is vulnerable to Authentication Bypass leading to Administrator Account Takeover in all versions up to, and including, 1.4.52 via the `guest_ticket_login()` function and its `p` parameter. This is due to the site-wide AES-256-CBC encryption key being derived from only three two-digit `wp_rand(10, 99)` values and a Unix timestamp via `md5()` — yielding approximately 19.5 bits of entropy — combined with a deterministic IV derived from the password, no authentication tag on the ciphertext, and no capability check, nonce, or session validation on the publicly reachable `/sgnix/?p=<token>` endpoint. This makes it possible for authenticated attackers, with subscriber-level access and above, who can obtain a single legitimate guest ticket token as a known-plaintext oracle and bound the plugin activation timestamp, to exhaust the ~729,000-candidate keyspace entirely offline, recover the site-wide encryption key, and forge a self-consistent `{ticket_id, ticket_user}` token targeting any administrator-owned ticket. Submitting the forged token to the unprotected endpoint causes `wp_set_auth_cookie()` to be called for that administrator, granting the attacker full administrative access to the WordPress site.
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